Unframe Agency GmbH ("we", "us", or "our") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://unframe.ch or interact with us through our contact forms and services.

We comply with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the General Data Protection Regulation (GDPR).

1. Who We Are

Unframe Agency GmbH

Saint-Louis-Strasse 2

4056 Basel, Switzerland

CHE-148.166.160

Email: [email protected]

2. What Data We Collect

We collect and process the following personal data:

• Contact details: such as your name, email address, phone number, and company name, when submitted via our contact forms or email.

• Technical data: including your IP address, browser type, operating system, and pages visited, collected via Framer analytics or integrated third-party tools.

• Communication data: such as any messages or files you send us.We do not intentionally collect sensitive personal data (e.g., health, political opinion, religion).

3. How We Use Your Data

We use your personal data only for purposes that are necessary and lawful, including:

• Responding to your inquiries or messages

• Providing services and preparing proposals

• Improving our website and services (analytics)

• Fulfilling legal obligations

We do not sell your data or use it for unsolicited marketing without your consent.

4. Legal Basis for Processing

Our processing of your personal data is based on:

• Your consent (when you submit a form or contact us)

• Contractual necessity (to prepare or fulfil an agreement)

• Legal obligations

• Legitimate interest (e.g., improving website performance or responding to inquiries)

5. Third-Party Services

We may share data with trusted service providers such as:

• Framer (website builder and analytics)

• Google Workspace / Gmail (email)

• Other vendors (e.g., scheduling tools, form plugins)

All third parties are required to handle your data securely and only for specified purposes.

6. Data Retention

We retain your data only for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting obligations.

You may request that we delete your data at any time (see Section 8).

7. Cookies

Our website uses cookies to improve functionality and gather anonymous analytics.You can control or disable cookies through your browser settings. Continued use of the site implies acceptance of cookie usage.

8. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Object to or restrict processing

• Request data portability

To exercise these rights, contact us at [email protected]

If you believe your data has been mishandled, you may file a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or the relevant EU authority.

9. Security

We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. However, please note that no internet-based site is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact

For questions regarding this Privacy Policy or your data, please contact:

Unframe Agency GmbH

[email protected]